{"id":133542,"date":"2025-04-12T10:14:37","date_gmt":"2025-04-12T10:14:37","guid":{"rendered":"https:\/\/lot.voyeglobal.com\/133542-2\/"},"modified":"2025-04-12T10:50:33","modified_gmt":"2025-04-12T10:50:33","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/esim.lot.com\/fr\/refund_returns\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"\n<p>Cette politique de remboursement fait partie des conditions g\u00e9n\u00e9rales de Voye.  <\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Demande de remboursement<\/strong>. Vous pouvez demander un remboursement dans les trente (30) jours suivant la date d&rsquo;achat si l&rsquo;ESIM ne peut pas \u00eatre install\u00e9 et\/ou utilis\u00e9 en raison d&rsquo;un probl\u00e8me technique provenant de Voye et que ce probl\u00e8me technique ne peut pas \u00eatre r\u00e9solu en temps opportun.  <\/li>\n\n\n\n<li><strong>Coop\u00e9ration<\/strong>. Votre coop\u00e9ration pour tenter de r\u00e9soudre rapidement le probl\u00e8me technique est cruciale, car si vous ne le faites pas, le remboursement peut \u00eatre refus\u00e9.  <\/li>\n\n\n\n<li><strong>P\u00e9riode de validit\u00e9<\/strong>. Chaque plan a sa propre p\u00e9riode de validit\u00e9. Aucun remboursement ne sera accord\u00e9 pour le cr\u00e9dit restant apr\u00e8s l&rsquo;expiration de la p\u00e9riode de validit\u00e9.<\/li>\n\n\n\n<li><strong>Mode de remboursement<\/strong>. Les remboursements sont effectu\u00e9s au moyen du m\u00eame instrument de paiement (c&rsquo;est-\u00e0-dire la carte de cr\u00e9dit) que celui utilis\u00e9 pour effectuer l&rsquo;achat. Apr\u00e8s le traitement du remboursement, il peut s&rsquo;\u00e9couler un certain temps avant que le remboursement n&rsquo;apparaisse sur la carte de cr\u00e9dit ou autre relev\u00e9 applicable.<\/li>\n\n\n\n<li><strong>Proc\u00e9dure de remboursement<\/strong>. Chaque demande de remboursement fera l&rsquo;objet d&rsquo;une enqu\u00eate et d&rsquo;une approbation avant d&rsquo;\u00eatre effectu\u00e9e. Si le remboursement est approuv\u00e9, des frais de traitement peuvent \u00eatre appliqu\u00e9s. Le remboursement maximal est \u00e9gal ou inf\u00e9rieur au montant total pay\u00e9 pour les services pour lesquels il y a eu un probl\u00e8me technique.<\/li>\n\n\n\n<li><strong>Refus de remboursement<\/strong>. Voye se r\u00e9serve le droit de refuser toute forme de remboursement s&rsquo;il y a des preuves d&rsquo;abus, de violation de nos termes et conditions, ou toute activit\u00e9 frauduleuse li\u00e9e \u00e0 l&rsquo;utilisation des services de Voye.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Cette politique de remboursement fait partie des conditions g\u00e9n\u00e9rales de Voye.<\/p>\n","protected":false},"author":11686,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"views\/tpl-content.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-133542","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de remboursement<\/title>\n<meta name=\"description\" content=\"Shop Japan 7 days 3GB eSIM from Voye Global. Stay connected. 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