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FAQ (Perguntas Frequentes)

• How does using Voye Global eSIM for North America sustain the environment?

  When you choose our eSIM, you reduce the Global use of plastic SIM cards. This means it is the greener choice, which contributes to a sustainable future. Note that traditional SIM cards usually come with a huge plastic housing that’s usually disposed of once the card has been removed. This is not the case with eSIMs.

• What happens if I run into any eSIM usage issues while in North America?

  At Voye Global, we have a professional and enlightened customer care service team to help with any issues or questions that may arise during use. This ensures a smoother user experience. Our customer service support team is available 24/7, every day of the year.

• Is Voye Global eSIM really a better choice for North America travel?

  Yes, the Voye Global eSIM is a great choice because you can purchase it remotely even before you get to North America. This is a very convenient choice, especially for the frequent visitors who have a modern eSIM-compatible device.

• Is the Voye Global eSIM for North America free?

  No, our eSIM is not free. The amount you pay for data use in North America is often based on the pricing plans set and the mobile service providers. What you pay depends on the package picked.

• Is it possible to place calls using my Voye eSIM in North America?

  Our eSIMs are data only. This means you cannot make regular calls or SMS. However, you can still call from North America with apps that support voice and video calls. These apps rely on data and include Messenger and WhatsApp among others.